Knowledge Base
Frequently Asked Questions
Everything you need to know about Connecto WhatsApp contact exchange, QR stands, and billing.
No. Scans go to the official Connecto platform host number. You only need a standard personal or business WhatsApp number on your phone to receive scanned leads and customer notifications.
Any replies and welcome sequences sent within WhatsApp’s official 24-hour customer service window are completely free and unlimited. Paid quotas only apply to out-of-session template alerts.
When someone scans your QR code and we send an automated alert template to your registered WhatsApp number outside of a 24-hour session, that counts against your monthly notification limit.
Yes! Growth and Pro plans include full access to our digital business card builder with custom slug URL, portfolio gallery, services list, social links, and one-tap vCard saving.
Absolutely. Connecto runs directly on the official Meta WhatsApp Cloud API v26.0 with end-to-end encryption, multi-tenant isolation, and zero account ban risk.
Yes. You can export ultra-high-resolution vector SVG or PNG versions of your QR code directly from the dashboard for acrylic stands, exhibition banners, business cards, or event stickers.